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Last Updated: March 25th, 2025
Welcome to MLADU's website. By accessing or using our website, you agree to be bound by these Terms of Use ("Terms"), which constitute a legally binding agreement between you and MLADU ("Company," "we," "us," or "our"). If you do not agree to these Terms, please do not access or use our website or services.
2.1 Registration Requirements
To use MLADU's services, your company must sign a service agreement with us. MLADU will schedule and conduct an onboarding session with key organization administrators (primary users). Up to two administrators are allowed per account.
2.2 Account Options
Companies have two options for user management:
2.3 User Information
When creating user accounts directly in the MLADU system, we collect the following information:
This information is collected to accurately maintain audit records of who is associated with data transfers and to communicate with users about questions or issues.
2.4 Age Restriction
All users must be 18 years of age or older.
2.5 Account Security
You are responsible for maintaining the confidentiality of your account information and password. You agree to notify MLADU immediately of any unauthorized use of your account or any other breach of security.
3.1 Prohibited Behavior
The following types of behavior are strictly prohibited on our website and system:
3.2 Compliance with Laws
You agree to comply with all applicable local, state, national, and international laws and regulations while using our website and services.
4.1 MLADU Content
All content on the MLADU website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of MLADU or its content suppliers and is protected by international copyright laws.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for its intended purpose, subject to these Terms.
4.3 Restrictions
You may not:
5.1 Pricing Model
MLADU pricing is based on data usage costs, not on user headcount.
5.2 User Management
For companies choosing option A (MLADU provisions users), we add or remove users through user support requests in the system.
5.3 Service Modifications
We reserve the right to modify or discontinue, temporarily or permanently, our service (or any part thereof) with or without notice.
6.1 Personal Data Collection
We collect first name, last name, email, title, and work phone number from users.
6.2 Data Security
All personal data will be encrypted in transit and at rest. The data will be stored in a data store to which access is restricted to only senior MLADU team members who may need to access this data to troubleshoot access or audit issues.
6.3 Privacy Policy
Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information.
7.1 No Warranties
Our website and services are provided on an "as is" and "as available" basis. MLADU makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website.
7.2 Limitation of Liability
To the full extent permissible by applicable law, MLADU disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. MLADU will not be liable for any damages of any kind arising from the use of our website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
You agree to indemnify, defend, and hold harmless MLADU, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.
We reserve the right to terminate or suspend your access to our website and services, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.
10.1 Support Options
Users can contact MLADU support through the following channels:
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of such changes.
These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to its conflict of law provisions.
13.1 Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, shall be first resolved by binding arbitration administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. The arbitration shall take place in Washington, DC, and shall be conducted in the English language. The arbitrator's award shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
13.2 Waiver of Jury Trial
BY AGREEING TO THESE TERMS, YOU AND MLADU ARE EACH WAIVING THE RIGHT TO A JURY TRIAL.
13.3 Class Action Waiver
ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER.
13.4 Exceptions
Notwithstanding the foregoing, either party may seek emergency equitable relief before a court of competent jurisdiction to maintain the status quo pending arbitration or to protect rights that cannot be adequately protected through arbitration.
All parties agree that the courts of the District of Columbia shall have exclusive jurisdiction over any disputes arising under these Terms that are not subject to arbitration. You hereby consent to the personal jurisdiction of the courts located in the District of Columbia for any action arising out of or relating to these Terms or your use of our website and services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.